In today’s fast-paced business environment, efficient communication and problem resolution are critical for the success of any organization. One tool that has become indispensable for achieving this is a Helpdesk Ticketing System. This blog explores the key reasons why your business should invest in a Next-Gen Helpdesk System and how it can benefit your internal […]
During the Covid-19 pandemic, the entire world had sought digital means to conduct business or to support and comfort to each other. But the darkness of 2020 unknowingly showed us the light at the end of the tunnel and made us realize how we can use the vast expanse of the digital world as leverage. […]
Workplaces are changing, we are heading toward smart workplaces designed to deliver unique experiences. The possibility of having a flexible workplace was never considered possible before the COVID-19 crisis, yet here we are. Organisations worldwide are synergising strategies around hybrid workplace culture, making sure the hybrid workforces remain motivated, creating a contactless workplace, and so […]
Businesses witness new trends with every passing decade, with the new generations having a Whole new set of expectations from their workplace. The present generation believes in expressing it all, be it dissatisfaction or woes. In fact, as much as 22% employees feel disengaged at work due to problems like workplace conflicts. This has led […]
Creating a digital workplace for a hybrid workforce is amongst the top priorities and concerns circling organisations worldwide. As tempting as this concept may seem, it is a limitless model of working that requires constant brushing of technological knowledge and staying updated with the latest tools, platforms and software budding in the market. Whether you […]
In the current day & age, just like customers, employees also tend to expect a lot from the companies they’re working for. There’s no denying that a respectable company employee will always rate ‘quick problem resolution’ as one of the significant factors in separating a good employee experience from a bad one. Therefore, your company […]
The COVID-19 effect caused organizations to mobilize remote working faster than someone could say ‘Jack Robinson’. This shift has now propelled the rise of the hybrid workspace – a workspace where remote work and the physical office operates in harmony as organizations welcome back the workforce. As the pandemic wanes, research shows, that most organizations […]
